Frequently Asked Questions

Why do I need Zendal.net?

Zendal.net gives you the power of the whole world's Internet and mobile phone networks to store, access, share and reach your information - no matter where you are.
Leaving your data at home or at the office isn't flexible. Taking your files around with you in your pocket or on your laptop leaves you prone to problems such as loss, theft or damage. These devices get stolen or mislaid every day.
zendal offers storage which is always there and always available. You never lose a file with zendal - it's impossible. And no file on zendal is ever beyond your reach. So if you're tired of digital data being treated as disposable as a ballpoint pen and you'd like to keep it forever, zendal can do that for you no problem.

How much storage space do I get?

How secure are my files?

How can you offer free storage? What is your business plan?

Can people at zendal/your partners see my files?

Who owns Zendal.net?

Zendal.net is an independent group of UK web hosting industry veterans and investors. You can find out more about us on our company information page.

What happens to my data if you guys disappear/go out of business?

We have no intention of disappearing and it's certainly not on the cards for the foreseeable future as we are a well funded stable company.
It's right to be cautious where your important data is concerned though which is why we recommend you install our zendal SmartDrive which will keep a copy of your zendal files on your computer - meaning you'll always have you own copy of your data in case we ever let you down.

How can I close my Zendal.net account?

If decide you no longer want your Zendal.net account, you can close it from the My Account section. You will need to remove any files and data from your account before you can close it.
We'd be sorry to see you go, consider checking our help centre for solutions any problem you are having and remember that you can keep your free account open for as long as you want without penalty.

You mention mobile phones on your site, how do they work with Zendal.net?

The Internet is changing and increasingly people like to access files on phones. When you access zendal on your mobile phone, we automatically tune the stream of your multimedia files to match your particular phone's display.

Will use of the service count towards the usage limit on my broadband/Internet connection?

If you upload or download to or from your online storage space using your broadband connection, the data transferred will count towards any transfer limit you have with your broadband package.

Is it possible to access my space via FTP?

We have no plans to support FTP but we do offer WebDAV access to your storage space. WebDAV is similar to FTP but more secure. You'll need a WebDAV client such as DataFreeway, then just connect to https://dav.Zendal.net.
You can also install the zendal SmartDrive which allows you to access your zendal storage space like a regular drive on your computer enabling you to drag and drop files to and from it.

How do I publish my files online with Zendal.net?

Go to Link or Embed, then paste the link or embed code shown into your page or email. When you choose the Embed option, a media player is automatically embedded into the web page.
You can easily use zendal with Facebook, MySpace, Yahoo 360, Xanga, Hi5, Friendster and Blogger.

How long do you keep my files for?

As long as you want - there is no limit.
For free accounts, data in the recycle bin and file version history is retained for 30 days. Additionally, if you don't use your free account for 90 days, we'll send you messages to check that you still want it, if you don't respond we will remove your files to maintain the performance our service.
If you have a Premium or Workspace account, we'll never remove your files regardless of whether you sign in and data in the recycle bin and file version history is retained indefinitely.

 

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